After the question, "Do you have this design?" the next question is usually, "What's the number."
We're happy to help identify designs for you. All we ask is that you understand this happens all day. People ride through cemeteries, snapping pictures and emailing us expecting us to know exactly what we're looking at every time. It takes time, and can involve several of our staff - so we have to charge for this service.
For a non-refundable fee of $25 we will make your request our top priority. Our entire team will stop what they're doing, and turn their attention to identifying the design you sent in. It is our goal to make this process FREE for customers.
If you purchase the CAD or etching file we will deduct $25 from the cost of the design. This means most sandblast designs will only cost $10 when you decide to order. This means the service is FREE for those who are purchasing a CAD or etching file.
If we can't identify the design, our studio will give you a quote for drawing a match for your photo or rubbing. Your $25 will be applied to the cost of your custom artwork. So, again, it's FREE for customers. If you'd like to go ahead with your design identification please email firstname.lastname@example.org or call 800-736-7455.